Legal advice


The site is owned by the company THAIS D&J Productos SL in its entirety, and all rights pertaining thereto. Reproduction in whole or part, is always subject to the authorization of the owners. However, hypertext links to the site are permitted without specific requests. These general conditions of sale are concluded by the company THAIS D&J Productos SL. Headquartered in Valencia, Spain, by any natural or legal person wishing to make a purchase via the website

1. Acceptance of Terms

The customer acknowledges having read, at the time of ordering, special conditions of sale stated on this screen and expressly accept them without reservation. These general conditions of sale govern the contractual relationship between THAIS D&J Productos SL and client, both parties accepting them without reservation. These conditions shall prevail over all other conditions contained in any other document, unless prior express written consent. These terms and conditions aim to define the contractual relationship between the company THAIS D&J Productos SL and the person ordering on the site

The acquisition of property through this site implies acceptance by the customer of these terms and conditions. If a condition is found to be lacking, it would be governed by the procedures in force in the area of distance selling whose companies serve Spain THAIS D&J Productos SL reserves the right to modify these terms and conditions at any time. In this case, the conditions will be those in force at the time of order by the customer.

2. Products

The photographs illustrating the products do not enter the contractual field. If errors occur, shall in no case, the responsibility for THAIS D&J Productos SL could not be committed. The majority of products offered to its customers by THAIS D&J Productos SL are available in our warehouse. The products offered are those listed in the catalog published on the website

Our offers are valid until they are visible on the site and only in the stocks. The photographs in the catalog are as accurate as possible but can not ensure a perfect similarity with the delivered product, especially with regard to color, this depending on your screen settings. Upon receipt of your order, we check the availability (or) product (s) command (s). If unavailable, the entire amount involved will then be refunded.

3. Rates

All item prices are indicated in euros all taxes included, excluding processing fees and shipping. THAIS D&J Productos SL reserves the right to change prices at any time without notice. The items will be billed based on rates in effect at the time of order entry. The items remain the property THAIS D&J Productos SL until full payment is received.

4. Command

The automatic registration systems are considered as proof of the nature, content and date of the commande. THAIS D&J Productos SL confirms the acceptance of its purchase order to the email address he has given. The sale will be concluded only after the confirmation of the order. THAIS D&J Productos SL reserves the right to cancel any order from a customer with whom there is a dispute over payment of a previous order. The information stated by the buyer, when taking control commit this: if error in the address of the recipient, the seller can not be held responsible for failure in which he could deliver the product. The customer can order on the Internet via the website but reserves the right to cancel or refuse any order from a customer with whom there is a dispute over payment of a previous order. Any order implies acceptance of prices and descriptions of products available for sale. THAIS D&J Productos SL agrees to fulfill orders received on the website only in the stocks of products at its supplier. A lack of availability of the product, THAIS D&J Productos SL agrees to promptly notify the customer. If the ordered products were to become unavailable, the customer will be refunded the amount of products affected.

5. Delivery

After order confirmation, THAIS D&J Productos SL is committed to deliver to its carrier, all items ordered by the purchaser within a maximum period of 10 days worked. The customer 30 days to receive his order. Lead times above are valid for products in stock at time of order for a payment online (check out) and outside sales periods, Christmas and high season, where delays can be exceptionally extended. Different deadlines will be specified when placing the order. In case of non delivery of an order or part of order the customer has a period of thirty to 30 days from the date specified for delivery of the order to notify customer service. At the expiration of this period, no complaint by the client will be admissible, that is to say, any request for exchange or refund will rejetée.THAIS D&J Productos SL can not be held responsible for any delay in delivery due to incomplete and / or incorrect address provided by the Client. For exceeding the delivery period indicated when placing the order, out error from the client (indicated nonexistent address, incomplete or incorrect), the customer is entitled to cancel the order by registered letter A / R or another durable medium (email). The customer can make a complaint to the carrier within 3 days of delivery date (or expected date). Any claim made outside this period may be rejected by the carrier.

THAIS D&J Productos SL also will investigate product flow with the carrier concerned. The carrier sets himself the duration of the loss of investigation. Any non-product delivered to the customer will be investigated. If the product is not found at the conclusion of the investigation and only in this condition, the client sending a new package (depending on availability), or to make a corresponding refund the price of or products contained in the package. If subsequently the customer finally receives the original package, we ask him to redirect us as soon as possible by means of the return form that has been sent to him by email by our customer service the day we the have informed his refund or send the new package. If the ordered products were to become unavailable, the customer will be refunded the amount of products affected following the declaration of loss confirmed by the carrier. Any failure to return the product despite the repayment and indication of good delivery by the transporter exposes the customer to compensation. In no event THAIS D&J Productos SL will proceed to exchange or refund the product before the expiry of the period of investigation. Delivery will be made by carriers of THAIS D&J Productos SL in metropolitan France. For Corsica, transport costs will be recalculated according to current rates. The delivery will be carried out in the indicative time of 5 to 10 days worked, after receipt and validation of permits payment centers by credit card, check or transfer. Delivery times are a function of transport. It is imperative to check the designation of the product before unpacking in the presence of the carrier. If the reference is the one ordered, the fact of the unpack your agreement unless the product is damaged and the specific reservations have been marked on the delivery note.

6. Cancellation – Back

You have 7 days (from receipt of items) to get an opinion. In case of exchange or refund, (s) article (s) nine (s) in their (s) package (s) of origin (s), intact (s), together with any accessories, manuals job and documentation to the following address: THAIS D&J Productos SL, C / Torners n4 Pol. Ind Els Mollons 46970 Alacuas, Valencia Spain. Upon exercise of the right of withdrawal, THAIS D&J Productos SL is required to refund the sums paid by the customer at no charge, except for standard return shipping costs. Repayment is due within a maximum of7 days. Article L 121-20 of the Consumer Code. To exercise the right of return, the customer must contact customer service in advance by email at: An acknowledgment of the withdrawal will be automatically sent by email. The product must be returned in a clean condition for resale, ie complying with the conditions of return: in its exact original condition, within the manufacturer packaging must be intact and not décellophanés with all the accessories attached thereto, in perfect condition, bearing no trace of use and its packaging with its instructions. The risks associated with returning the product, whatever the cause, the responsibility of the client. Return Service reserves the right to refuse any proceeds received from the incomplete state or in poor condition, or make the resumption of the product on the condition of applying a discount to the following conditions: If the product is not not returned in its original packaging in accordance with the conditions set out above.

7. Price

The price is expressed in euros. The price on the product description does not include shipping. The price indicated in the order confirmation is the final price, including all taxes and VAT for France and EEC countries. This price includes the price of products, handling, packaging and storage of goods, transport costs and commissioning.

8. Payment

The price charged to the customer is the price indicated on the order confirmation sent by THAIS D&J Productos SL The product price is payable the day of the order. Payment is by credit card bearing the initials CB. Online, PayPal allows you to pay via a bank server secure. Your credit card number is not known to us. In addition, THAIS D&J Productos SL reserves the right to refuse any order from a customer with whom there is a dispute.

9. Legal

The Intelligence information collected for purposes of distance selling is required, this information is essential for processing and delivering orders, preparing invoices and warranty contracts. The lack of information result in the cancellation of the order. In accordance with the “Data Protection” law, the processing of personal information about customers has been declared to the Commission Nationale Informatique et Libertés (CNIL). The right (Article 34 of the Act of 6 January 1978) a right to access, modify, rectify and delete data concerning him, he can practice before THAIS D&J Productos SL. Moreover, THAIS D&J Productos SL commits not provide free or in exchange of information on its customers to third.